Pipl Responsible Hacker Program

We live in a new era where identity has changed. It’s fractured. Identity is no longer solely issued by our governments in the form of a birth certificate, driver's license, passport or tax ID. Instead, every person creates their own online identities to interact with others and gain access to their digital world. Each one of us now has dozens, even hundreds of identities, so it’s impossible to easily verify the real person behind an online identity. Compounding the challenge, constant data breaches feed the explosion of identity crime by letting any fraudster abuse the personal data found in a typical credit file.

Today we are in a state where no one can trust an online identity and no organization can protect our identities from being exposed. We call this current state of the world The Global Identity Crisis.

Pipl exists to solve the global identity crisis.

Pipl looks forward to working with the security community to find vulnerabilities in order to keep our businesses and customers safe.

Response Targets

Pipl will make a best effort to meet the following SLAs for hackers participating in our program:

Type of Response
SLA in business days
First Response
3 days
Time to Triage
3 days
Time to Resolution
Depends on severity and complexity

We’ll try to keep you informed about our progress throughout the process.

Disclosure Policy

Program Rules

Test Plan

Out of scope vulnerabilities

When reporting vulnerabilities, please consider (1) attack scenario / exploitability, and (2) security impact of the bug. The following issues are considered out of scope:

Safe Harbor

Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

Thank you for helping keep Pipl and our users safe!